Shipping and Returns
My Account Help
Other Popular Questions
Frequently Asked Questions
Will I receive a tracking number for my order?
You can also retrieve a tracking number when you check your Order Status. If a tracking number is available, it will show in the "shipping status" column. Each tracking number is linked to the shipper's website for updated package status and estimated delivery date.
I'm trying to use the SHOP.CA Rewards I got when I Signed-UP, but it won't apply on my order. Why not?
When placing an order, I get an error message stating that there has been an authorization failure. What went wrong?
Is it safe to use my credit card on your site?
What are your tax registration numbers?
Quebec QST# 1218167809TQ0001
Manitoba PST# 847748464 MT0001
Saskatchewan PST# 2485639